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Executive : Implementation & Technical Support – Singapore

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Executive : Implementation & Technical Support – Singapore

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Responsibilities and Duties

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  • Specifically responsible for Database and System installation, training and project management for the TabSquare products & associated interfaces.
  • Manage project timelines, installation and configuration of the TabSquare product suite
  • Track and resolve issues and escalate issues when required
  • Provide application training with a demonstrated understanding of Application, Database and content management systems
  • Be familiar with and adhere to the latest training and installation standards and procedures
  • Work with internal support and product teams to ensure service level requirements are exceeded
  • Work with customers to ensure that contractual service expectations are exceeded
  • Provide pre sales support to the local sales team
  • Perform other duties as requested or as deemed appropriate

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Skills & Qualifications

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  • NITEC or Diploma IT or equivalent
  • Experience with MS SQL, MySql, PHP or Socket programming desirable
  • Strong analytical, people management and project management skills
  • Excellent oral and written communication skills
  • Self motivated and excellent customer handling skills
  • Ability to work independently under pressure to meet service levels agreement

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Contact Us

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Singapore

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2 Kallang Ave #06-17,
CT Hub Singapore,
339407

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Australia

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Level 12 Grosvenor Place,
225 George Street, Sydney,
NSW 2000, Australia

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Suite 8, 44 Ellingworth Parade,
Box Hill, VIC 3128,
Australia

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12 Kerry Road, Archerfield
Brisbane, QLD 4108, Australia

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