Executive : Implementation & Technical Support – Singapore
Responsibilities and Duties
- Specifically responsible for Database and System installation, training and project management for the TabSquare products & associated interfaces.
- Manage project timelines, installation and configuration of the TabSquare product suite
- Track and resolve issues and escalate issues when required
- Provide application training with a demonstrated understanding of Application, Database and content management systems
- Be familiar with and adhere to the latest training and installation standards and procedures
- Work with internal support and product teams to ensure service level requirements are exceeded
- Work with customers to ensure that contractual service expectations are exceeded
- Provide pre sales support to the local sales team
- Perform other duties as requested or as deemed appropriate
Skills & Qualifications
- NITEC or Diploma IT or equivalent
- Experience with MS SQL, MySql, PHP or Socket programming desirable
- Strong analytical, people management and project management skills
- Excellent oral and written communication skills
- Self motivated and excellent customer handling skills
- Ability to work independently under pressure to meet service levels agreement
Contact Us
Singapore
2 Kallang Ave #06-17,
CT Hub Singapore,
339407
Australia
Level 12 Grosvenor Place,
225 George Street, Sydney,
NSW 2000, Australia
Suite 8, 44 Ellingworth Parade,
Box Hill, VIC 3128,
Australia
12 Kerry Road, Archerfield
Brisbane, QLD 4108, Australia
